HomeCenter.com Support Tickets All Reviews

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HomeCenter.com Reviews

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  • Unresolved Claim

    Two years ago (April, 2008)I ordered a sink through HomeCenter - sales rep Christine Henry. When it was delivered it was damaged and unuseable. I notified HC and was told to send it back. They would file a claim with UPS and credit my account when the claim was settled. The rep stated that in order to get another sink sent out immediately, I would need to accept a second charge to my Visa account. I OK'd that. The second sink also arrived damaged. Was sent back. This time the same rep said they could send a third sink without an additional charge. The third sink also arrived damaged -... More...
    (Home Improvement)
  • Bates and Bates sinks

    I bought 2 under mount sinks. I was told it was a "special order." It arrived within 10 days and was the standard sink with under mount brackets included, which is also standard. A salesman from Home Center confirmed it was standard and not a "special order." I was charged $280 more for the "special order." They also send you a piece of paper that says there is no return on "special orders." Home Center also advertises these expensive Bates and Bates sinks with specific dimensions. Upon cutting the marble and installing the sinks, you find... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)


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