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HomeCenter.com Complaint - Bad Experience
HomeCenter.com Complaint

HomeCenter.com Complaint

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Bad Experience


We placed an order with Homecenter.com -supposedly the item was in stock. Almost two weeks later we emailed on a Thursday morning to check status...we did not receive a response. After several unanswered calls and over one hour on hold on Friday evening we still had no response to either phone or email. So, we decided to cancel the order and place it elsewhere. Only when you cancel an order do you get a response..He still didn't know the status but did know that he would charge 25% restocking fee plus shipping both ways plus cancellation fee. Shop elsewhere!


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Comments


Uaedandabused says: (9 years ago)
 0
I agree 100% with this review. This company has total disregard for customer satisfaction. They took my order and money and only after that told me it would take 3 weeks before they would ship it. I could not wait that long and told them to cancel my order. They said company policy does not allow that. This company is a BUMMER stay away.




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