Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
HomeCenter.com Support Ticket - Baldwin, New York - Unresolved Claim

HomeCenter.com Support Ticket - Baldwin, New York

Unresolved Claim - Return of damaged sink

Created By: SandyGarrison's Picture SandyGarrison Last Reply: SandyGarrison's Picture SandyGarrison
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: Return of damaged sink

Two years ago (April, 2008)I ordered a sink through HomeCenter - sales rep Christine Henry.
When it was delivered it was damaged and unuseable. I notified HC and was told to send it back. They would file a claim with UPS and credit my account when the claim was settled. The rep stated that in order to get another sink sent out immediately, I would need to accept a second charge to my Visa account. I OK'd that. The second sink also arrived damaged. Was sent back. This time the same rep said they could send a third sink without an additional charge. The third sink also arrived damaged - but could be used. I accepted it and waited for the claim for the first shipped sink to be settled. The company reps needed to be constantly prodded to respond with information. They told me it would take a few months to settle with UPS. Then, they stopped communicating. I contacted Brian Okin, and restarted inquiries. After some misunderstandings, and many delays, Okin and another company rep were contacting UPS about the status of the claim for the first sink shipment - in August and December of 2009. Then, no response from anyone. Emails returned. Phone calls not answered. Too late to get the credit card company to do anything. My feeling is that someone goofed and forgot to file a claim with UPS and now they are stonewalling me, and hoping I will just go away.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More HomeCenter.com Reviews and Complaints More HomeCenter.com reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More HomeCenter.com reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team